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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Beneficiary Eligibility information
  • Claim Submission
  • Checking Claims Status
  • e-Offset
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit and check the status of Reopening Requests
  • Comparative Billing Reports
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!
Take the Tour

Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • The Prior Authorization Request Forms for Certain Hospital Outpatient Department Services, July 15th
  • CGS Ambulance Open Forum, July 16th
  • A Discussion with Palmetto GBA – our Home Health and Hospice Claims Contractor, July 22nd
  • A Discussion with Performant – our Recovery Audit Contractor, July 23rd
  • Correct Coding Initiative (CCI) and Medically Unlikely Edits (MUEs) Webinar, July 23rd

Registration is available here!



Ways to Drive YOUR Reopening!

Automation enables you to submit required values which allow the claim to adjust without manual intervention. The BEST vehicle to do this: myCGS! Soon, you will have even MORE control of your Reopenings to drive FASTER adjustments! Read more here…

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