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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

Accelerated and Advance Payments – Repayment Process Reminders: October 8, 2020, the Centers for Medicare & Medicaid Services (CMS) sent an announcement for the provider community, regarding the new repayment terms, which allowed provider and suppliers one additional year to start payments for accelerated/advanced payments issued in 2020. Read more…

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Inbox Folders and Filtering – NEW!
  • Account Linking – NEW!
  • Use the Google Authenticator app for MFA – NEW!
  • Beneficiary Eligibility information – NEW!
  • Claim Submission
  • Checking Claims Status
  • e-Offset
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit and check the status of Reopening Requests
  • Comparative Billing Reports
  • MBI Look-Up Tool
Take the Tour

Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • CGS Virtual Road Show: Medicare 102 – Part B, May 12th
  • Medicare Part A and B SNF Consolidated Billing, May 20th
  • Medicare Basic Billing Overview (Part B), May 25th
  • Part B Medicare Secondary Payer (MSP) Review, May 26th
  • Psychotherapy Overview Part B, May 27th
  • More Answers to Your Frequently Asked Questions, June 17th
  • Prior Authorization Updates and Findings, June 23rd

Registration is available here!



Ways to Drive YOUR Reopening!

Automation enables you to submit required values which allow the claim to adjust without manual intervention. The BEST vehicle to do this: myCGS! Soon, you will have even MORE control of your Reopenings to drive FASTER adjustments! Read more here…

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