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Coming in March 2020!

The 2020 MAC Satisfaction Indicator (MSI), a survey administered by the Centers for Medicare & Medicaid Services (CMS), is coming in March. The MSI measures your satisfaction with our processes and service delivery so we can gain valuable insights and determine process improvements.

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Beneficiary Eligibility information
  • Claim Submission
  • Checking Claims Status
  • e-Offset
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit and check the status of Reopening Requests
  • Comparative Billing Reports
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!
Take the Tour

Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • CERT: Avoiding Errors Related to Therapy Services, February 26th
  • Attention myCGS Newbies – Let's Take a Tour!, March 10th
  • Provider Enrollment Hour (ACT), March 18th
  • Appropriate Use Criteria (AUC) for Advanced Diagnostic Imaging, March 26th

Registration is available here!



Ways to Drive YOUR Reopening!

Automation enables you to submit required values which allow the claim to adjust without manual intervention. The BEST vehicle to do this: myCGS! Soon, you will have even MORE control of your Reopenings to drive FASTER adjustments! Read more here…

Preventive Services

Calling EDI Regarding Status on EDI Applications?

Our EDI department has seen an increase in status calls on the EDI applications. All application confirmation letters are sent to the correspondence/contact address listed on the original application that was submitted to EDI. Please reach out to this address to locate your letters and the status of your response.

Answers to more of your questions are available on the Part B EDI FAQs page.


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