• FLU
  • COVID-19
  • Opiod treatment benefit
  • Smart edits are here
  • Reopenings
  • EDI Report Request Tool
  • Join the listserv
  • Pro Ace
  • Paper claims

COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Use the Google Authenticator app for MFA – NEW!
  • Beneficiary Eligibility information – NEW!
  • Claim Submission
  • Checking Claims Status
  • e-Offset
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit and check the status of Reopening Requests
  • Comparative Billing Reports
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements
Take the Tour

Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Answers to Your Frequently Asked Questions from our Provider Contact Center, November 18th
  • Medicare Preventive Services, November 19th
  • Putting it into Perspective – Medically Unlikely Edit, November 19th
  • ACT: How to Resolve Claim Overlap Errors, December 2nd
  • CGS Preventive Innovation Projects, December 3rd
  • Suppliers! Planning to Bill CGS for HIT Services? December 9th
  • QIO Conversation with Livanta, December 16th
  • A Year in Review! December 16th
  • A Year in Review: Complete YOUR Year-End Billing Tasks! December 16th
  • A Year in Review: Say GOOD-BYE to 2020 and HELLO to 2021! December 18th

Registration is available here!

Ways to Drive YOUR Reopening!

Automation enables you to submit required values which allow the claim to adjust without manual intervention. The BEST vehicle to do this: myCGS! Soon, you will have even MORE control of your Reopenings to drive FASTER adjustments! Read more here…

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Disaster Resources

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Claims Processing Issues Log

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POE Calendar of Events

Provider Enrollment Cycle Times


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