Skip to main content
Corporate
  • COVID-19
  • New Number
  • EDI Report Request Tool
  • Listserv
  • Social Media

COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

myCGS LogomyCGS Logo

What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Check practice address information
  • Submit requests for Reconsideration (Level 2 Appeal) – NEW!
  • Submit Prior Authorization requests for OPD Services – NEW!
  • Obtain beneficiary eligibility information – NEW!
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements

Read more


Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • 2020 FQHC Basics, August 4th
  • J15 Advanced Payment – Repayment & Recoupment Process, August 11th
  • CERT and Annual Wellness Visits, August 26th

Registration is available here!

Disaster Resources


Need Help

Claims Processing Issues Log

POE Calendar of Events

Provider Enrollment Cycle Times


26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved