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Coming in March 2020!

The 2020 MAC Satisfaction Indicator (MSI), a survey administered by the Centers for Medicare & Medicaid Services (CMS), is coming in March. The MSI measures your satisfaction with our processes and service delivery so we can gain valuable insights and determine process improvements.

myCGS LogomyCGS Logo

What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Obtain beneficiary eligibility information
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!

Read more

Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Interpreting the Part A Remit, February 5th
  • CERT: Avoiding Errors Related to Therapy Services, February 26th
  • Attention myCGS Newbies – Let's Take a Tour!, March 10th
  • End Stage Renal Disease 101 (ESRD), March 11th
  • Provider Enrollment Hour (ACT), March 18th

Registration is available here!

Calling EDI Regarding Status on EDI Applications?

Our EDI department has seen an increase in status calls on the EDI applications. All application confirmation letters are sent to the correspondence/contact address listed on the original application that was submitted to EDI. Please reach out to this address to locate your letters and the status of your response.

Answers to more of your questions are available on the Part A EDI FAQs page.

Need Help

Claims Processing Issues Log

POE Calendar of Events

Provider Enrollment Cycle Times

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