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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Obtain beneficiary eligibility information
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!

Read more


Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Forms, Forms, and More forms for Part A, June 9th
  • A Deeper Dive Into myCGS, June 11th
  • The Prior Authorization for Certain Hospital Outpatient Department Services Process, June 15th
  • CERT and Signature Requirements, June 24th
  • Rural Health Clinics and Medicare 2020, July 7th
  • 2020 FQHC Basics, August 4th

Registration is available here!

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