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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Obtain beneficiary eligibility information
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!

Read more


Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Attention myCGS Newbies – Let's Take a Tour!, March 10th  
  • End Stage Renal Disease 101 (ESRD), March 11th
  • Activation of Practice Location Address Edits, March 12th
  • Provider Enrollment Hour (ACT), March 18th  
  • Reopenings vs. Redeterminations, March 19th
  • CERT: Lab and Diagnostic Medical Necessity Errors, March 31st

Registration is available here!

Disaster Resources


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Claims Processing Issues Log

POE Calendar of Events

Provider Enrollment Cycle Times


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