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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Check practice address information
  • Submit requests for Reconsideration (Level 2 Appeal) – NEW!
  • Submit Prior Authorization requests for OPD Services – NEW!
  • Obtain beneficiary eligibility information – NEW!
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements

Read more


Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Two Midnight Rule Debunked!!, November 4th
  • Medicare Preventive Services, November 19th
  • The Observation Road Map, December 1st
  • ACT: How to Resolve Claim Overlap Errors, December 2nd
  • CGS Preventive Innovation Projects, December 3rd
  • Suppliers! Planning to Bill CGS for HIT Services?, December 9th
  • Suffering from Top Claim Disease?!?! (Break down of Top Submission Claims Errors), January 6th
  • Exhausted Anyone?!?! (Deciphering Inpatient Benefit Exhaust), February 2nd

Registration is available here!

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