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EDI Status

Claims Processing Issues LogClaim Payment Alerts

Please reference this page for information about confirmed, system-related issues before you reach out to Customer Service. Click on the description to view details and check back often for updates that we post when they become available.

Closed issues remain on the active log for approximately 60 days before they move to the resolved issues archive list at the bottom of the page.

If you still have questions, please contact Customer Service or use one of our self-service tools.

Date Reported Description of Issue
03.20.2026 Reason Codes 31006 & 31007: Some Method II Critical Access Hospital (CAH) claims for professional services returned to provider (RTP’d) indicating the physician/practitioner doesn't have a reassignment on file in PECOS.
02.19.2026 Reason Codes 31006 & 31007: Some Critical Access Hospital (CAH) claims for CRNA pass-through exemption services returned to provider (RTP’d) in error.
07.29.2025 Reason Code W7113: Some claims returned to provider (RTP'd) in error

Updated: 04.17.2026

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