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J15 Part A Resolved Issues

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

06.11.2026

Closed

Part A and HHH A Fiscal Intermediary Standard System (FISS) latency issue at the Kent Data Center is impacting myCGS portal and Direct Data Entry (DDE) users.

N/A

N/A

06.11.2026

MAC Action

We'll provide an update once the issue is resolved.

Provider Action

No provider action is required.

Proposed Resolution

The data center is working to resolve the issue, but there's currently no ETA.

06.11.2026: This issue is resolved.
Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

05.11.2026

Closed

Inpatient hospital Reason Codes 32A00-32A74: Some transplant facility claims processed on or after April 6, 2026, returned to provider (RTP’d) in error.

32A00-32A74

N/A

05.21.2026

MAC Action

05.18.2026 – CGS updated the provider PECOS files to address the error on 05.18.2026. The system update to FISS was verified on 05.21.2026.

Provider Action

F9 or resubmit claims for processing.

Proposed Resolution

See MAC Action.
Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

04.17.2026

Closed

TOB 11X Reason Code W2054: Inpatient claims that meet the length of stay (LOS) requirement for reporting mechanical ventilation returned to provider (RTP'd) in error.

W2054

ICD-10-PCS 5A195ZZ; LOS > 5 days

04.28.2026

MAC Action

CGS will suspend claims until the system is corrected.

04.29.2026 – CGS released the claims for processing.

Provider Action

No provider action.

04.29.2026 – If you identify claims that RTP'd in error, F9 or resubmit for processing.

Proposed Resolution

FISS will correct the LOS input to the Medicare Code Editor (MCE).

04.28.2026 – A system fix was installed.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

11.07.2025

Closed

Part A

Reason Code U5233: The Common Working File (CWF) Host identified an issue that caused a subset of HMO beneficiary claims to reject (no open HMO enrollment) in error.

U5233

12.02.2025

MAC Action

12.02.2025 – CGS initiated new claims on the provider's behalf. If you identify a claim that remains rejected in error, please F9 or resubmit for processing.

Suspend claims until the issue is resolved.

Provider Action

N/A

Proposed Resolution

CGS will provide updates once the CWF Host notifies us that the issue is resolved.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

10.01.2025

Closed

RHC & FQHC

Reason Code C7252: Claims for Rural Health Clinic (RHC) and Federally Qualified Health Center (FQHC) visits at a Skilled Nursing Facility (SNF) rejected in error.

C7252

  • TOB 71X or 77X
  • Date of service on or after 07.01.2025
  • Receipt date on or after 08.01.2025

10.06.2025

MAC Action

CGS will identify and reprocess claims within 45 days.

Provider Action

No provider action.

Proposed Resolution

A system fix was installed on 10.06.2025.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

09.03.2025

Closed

RHC

Reason Code 39930: Rural Health Clinic (RHC) claims billed with Care Coordination Services received this edit in error

39930

TOB 71X with Care Coordination Services

10.06.2025

MAC Action

N/A

Provider Action

No provider action.

Proposed Resolution

10.06.2025 – A system fix was installed, and claims were released for processing.

09.03.2025 – Reason Code 39930 suspends claims when the claim level coinsurance due (Value Code A2) amount doesn't equal the sum of the line level coinsurance amounts.
Claims will remain in suspense until a fix is installed. A fix is tentatively scheduled with the October 2025 release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

08.11.2025

Closed

TOB 85X

Reason Codes 31006 & 31007: Some Critical Access Hospital (CAH) Method II claims for professional services returned to provider (RTP'd) because the physician doesn't have a reassignment on file in PECOS.

31006, 31007

Dates of service on or after July 1, 2025; revenue codes 096X, 097X, or 098X

01.02.2026

MAC Action

  • Turn off reason codes 31006 & 31007 through December 31, 2025.
  • Reprocess impacted claims to generate payment for the professional services.

Provider Action

An Office of Inspector General (OIG) audit (A-06-21-05003)External PDF identified that:

  • Both CAHs and practitioners received payment for the same professional services.
  • Practitioners billed for services after they reassigned their billing rights to a CAH.

Change Request (CR) 13900External PDF created edits to prevent such duplicate billing. Effective for dates of service on or after July 1, 2025, reason code 31006 or 31007 will assign on CAH Method II (TOB 85X) claims for professional services (revenue code 096X, 097X, or 098X) when:

  • The Attending or Rendering Physician NPI doesn't have a reassignment on file in PECOS.
  • Or, the line level date of service on the claim doesn't fall within the physician's reassignment effective and term dates in PECOS.

Action: Ensure your professional providers submit their reassignment applications (CMS-855I) in PECOS for processing before January 1, 2026. See Part B Provider Enrollment for additional information.

Proposed Resolution

Temporarily turn off reason codes 31006 & 31007 to give providers additional time to submit their reassignment applications.

Update: We reactivated reason codes 31006 & 31007 on January 2, 2026.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

07.29.2025

Closed

Outpatient TOBs except 12X & 22X

Reason Code W7113: Some claims returned to provider (RTP'd) in error

W7113

Supplementary or additional code not allowed as principal diagnosis code

10.06.2025

Updates

MAC Action

CGS will suspend claims to apply a workaround until the issue is resolved

Provider Action

If you identify RTP claims, please F9 or resubmit for CGS to apply the workaround.

Proposed Resolution

A system correction is planned for a future quarterly release.

10.06.2025 – An edit correction was implemented with the October 2025 quarterly release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

02.05.2025

Closed

RHC (TOB 71X)

Reason Code 39930: RHC claims for intensive outpatient program (IOP) services processed with an incorrect coinsurance amount.

39930

  • Condition code 92
  • Revenue code 0905
  • CPT/HCPCS code for IOP services
  • Modifier CG

02.17.2025

Updates

MAC Action

02.18.2025 – CGS released suspended claims for processing.

CGS will suspend impacted claims.

Provider Action

No provider action required.

Proposed Resolution

02.17.2025 – A system correction was installed.

A system correction is scheduled on February 17, 2025.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

09.13.2024

Closed

Part A

Reason Code 342024: Claims billed with HCPCS code 75580 with cardiology revenue code 048X returned to provider (RTP'd) in error. 34204 HCPCS code 75580 with cardiology revenue code 048X

09.24.2024

Updates

MAC Action

CGS updated the appropriate system file to allow claims to process on 9.24.2024.

Provider Action

Resubmit or correct any claims that did not process as expected.

Proposed Resolution

CMS instructed MACs to update a system file to remove revenue code restrictions.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

08.15.2024

Closed

Part A

Reason Code U538H: An Eligibility Database (EDB) update that incorrectly identifies some beneficiaries as incarcerated caused the Common Working File (CWF) to reject claims in error. U538H N/A

10.23.2024

Updates

MAC Action

09.26.2024 – CGS will also adjust impacted claims not captured in the claim hold process within 30 business days.

09.23.2024 – CGS will release suspended claims for processing. NOTE: This includes any Informational Unsolicited Response (IUR) adjustments for claims that processed after the incarceration date. These claim rejections are valid.

CGS will suspend claims to status/location (S/LOC) S MINCR until the issue is resolved.

Provider Action

No provider action.

Proposed Resolution

09.23.2024 – The CWF Host sites were updated with clean incarceration data from the EDB.

CMS is researching to determine how to correct the incarceration date for impacted beneficiaries and process claims that rejected in error.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

07.29.2024

Closed

Outpatient facilities

Reason Code 32073: A system outage at the Virtual Data Center (VDC) caused claims for outpatient services to return to the provider (RTP) in error. 32073 Outpatient TOBs

07.30.2024

Updates

MAC Action

07.30.2024 – CGS reprocessed impacted claims.

CGS will suspend claims until a resolution is determined.

Provider Action

 

Proposed Resolution

In research

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

07.09.2024

Closed

Part A

July 2024 remits are currently unavailable. N/A  

07.17.2024

Updates

MAC Action

 

Provider Action

 

Proposed Resolution

We are working quickly to restore them for you.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

07.03.2024

Closed

Part A

Reason Codes 326XX: One or more payer only codes may assign to a claim and cause it to return to provider (RTP) in error.

326XX Payer only code(s)

04.07.2025

Updates

MAC Action

CGS removed value code Z9 from RTP claims submitted prior to, or during the installation of, the July 2024 release on 7.1.2024.

Provider Action

Remove any payer only codes before you F9/resubmit RTP claims or submit an adjustment or cancel claim.

Refer to the CMS Medicare Claims Processing Manual (Pub. 100-04), chapter 1, section 190External PDF for a complete list of payer only codes.

Proposed Resolution

04.07.2025 – A system fix was installed.

A system fix is scheduled for the April 2025 release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

04.23.2024

Closed

Outpatient claims

An incorrect status indicator assigned to outpatient claims with a line-item date of service on or after 1.1.2024 and CPT code 0621T or HCPCS code J7353.

  LIDOS on or after 1.1.2024 and CPT code 0621T or HCPCS code J7353

07.01.2024

Updates

MAC Action

CGS will:

  • Suspend claims to apply a workaround until the system update is implemented in July 2024
  • Adjust claims when brought to our attention

Provider Action

N/A

Proposed Resolution

CMS will correct errors to codes 0621T, J7353 and C9167 in the July 2024 Hospital Outpatient Prospective Payment System update. See the MLN Connects Newsletter: April 25, 2024, for details.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

02.21.2024

Closed

Outpatient claims

Reason Code W7092: Effective January 1, 2024, outpatient claims submitted with certain procedure codes returned to provider (RTP'd) for missing a device code in error.

W7092

HCPCS codes C1052, C1062, C1734, C1824, C1825, C1839, C1982 and C2596

04.01.2024

Updates

MAC Action

CGS will suspend claims to status/location (S/LOC) S M7092 to apply a workaround until the system update is implemented (scheduled in April 2024).

Provider Action

You may F9/resubmit any RTP claims you identify for CGS to apply the workaround.

Proposed Resolution

A system update is scheduled with the April 2024 release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

02.08.2024

Closed

Outpatient claims

Claims submitted with HCPCS codes G2066, 93297 or 93298 will return to provider (RTP) until a system correction is installed.

HCPCS codes G2066, 93297 or 93298

04.01.2024

Updates

MAC Action

Provider Action

  • We encourage you to hold claims for these services until the system correction is installed (scheduled in April).
  • If you choose to submit claims prior to April, you may F9/resubmit any RTP claims you identify after the system correction is installed.

Proposed Resolution

Effective, January 1, 2024, claims for these services will RTP due to the following:

  • HCPCS code G2066 terminated on 12.31.2023.
  • CPT codes 93297 and 93298 assign to status indicator M (Items and services not billable to the MAC; not paid under OPPS).

A system correction is scheduled for the April 2024 release. Once installed, CPT codes 93297 and 93298 will assign to a separately payable status indicator (Q1) and APC 5741, effective January 1, 2024.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

11.06.2023

Closed

Ambulance

Beginning on 10.02.2023, FISS did not retain the fractional units on Direct Data Entry (DDE) claims with ambulance mileage services.

32226

DDE claims with TOB 13X or 85X and ambulance mileage services

11.27.2023

Updates

 

MAC Action

 

Provider Action

You may F9/resubmit any claims that received reason code 32226 in error.

Proposed Resolution

11.27.2023 – A system correction was installed.

A system correction is tentatively scheduled. We will provide updates when available.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

08.07.2023

Closed

Non-OPPS claims

Non-OPPS claims returned to provider (RTP'd) with reason code W7048 in error.

W7048

Claims received on or after July 1, 2023

01.02.2024

Updates

 

MAC Action

CGS will override reason code W7048 until the system update is implemented in January 2024.

Provider Action

You may F9/resubmit claims that RTP'd in error.

Proposed Resolution

01.02.2024 – A system correction was installed.

A system update is scheduled with the January 2024 release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

08.02.2023

Closed

TOBs 22X, 23X and 85X

Certain outpatient rehabilitation claims returned to provider (RTP'd) with reason code W7072 in error.

W7072

Claims submitted between January 1 – June 30, 2023 Revenue codes 042X, 043X or 044X CPT codes 98980 and/or 98981

07.03.2023

Updates

 

MAC Action

 

Provider Action

You may F9/resubmit claims that RTP'd in error.

Proposed Resolution

A system update was implemented with the July 2023 quarterly release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

07.03.2023

Closed

Various Outpatient TOBs

Some claims for audiologists who furnished certain diagnostic tests without a physician order returned to provider (RTP'd) in error.

34963

Claims received on or after April 1, 2023, with modifier AB on all lines

01.02.2024

Updates

 

MAC Action

When all lines on the claim contain modifier AB, CGS will override reason code 34963 until the system update is implemented in January 2024.

Provider Action

Review claims that received reason code 34963.

  • If modifier AB is reported on all claim lines, F9/resubmit the claim.
  • If the claim also includes codes/lines without modifier AB, report the attending provider's name and NPI.
  • If modifier AB is not reported on any claim lines, determine if it's appropriate to report modifier AB and/or the attending provider's name and NPI.

NOTE: An audiologist is not a valid attending provider. Please reference the CMS MLN Matters articles MM12889External PDF (reason code 34963) and MM13055External PDF (modifier AB) for additional information.

Proposed Resolution

01.02.2024 – A system correction was installed.

A system update is scheduled with the January 2024 quarterly release.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

06.29.2023

Closed

ESRD

Due to a coding error, certain beneficiary records in the Common Working File (CWF) reflected an incorrect initial date of first dialysis (e.g., ESRD eligibility date or first of the month when the date of first dialysis occurred after the eligibility date). As a result, the onset payment adjustment for new ESRD beneficiaries did not apply to some ESRD claims correctly.

N/A

TOB 72X;
Dates of service 05.01.22 – 06.13.23;
Line item DOS for dialysis is within 120 days of the initial date of first dialysis

09.29.2023

Updates

09.22.2023 – Another refresh was completed to ensure all affected beneficiary records are correct. See the Provider Action and MAC Action sections below.

07.18.2023 – The refresh mentioned in the Proposed Resolution section below did not update all affected beneficiary records. CMS is still researching, and we will provide updates when they become available.

MAC Action

CGS will adjust affected ESRD claims within 120 days of a provider's request. See Provider Action below.

Provider Action

If you identify a claim that meets the criteria above, you may submit a claim adjustment (TOB 727) to correct the claim payment. Please indicate “ESRD Onset Adjustment Correction” in the Remarks field.

Proposed Resolution

The coding error was corrected on June 12, 2023, and a refresh of beneficiary records was completed in the CWF on June 13, 2023.

Date Reported Status Provider Type Impacted Description of Issue Reason Codes Claim Coding Impact Date Resolved

06.15.2023

Closed

RHC

RHC claims paid under the all-inclusive rate (AIR) and billed with modifier CG may have processed with coinsurance in error.

N/A

TOB 71X
Modifier CG
Claims processed 5.15.2023 – 6.12.2023

07.31.2023

Updates

 

MAC Action

Claim adjustments occurred on 7.31.2023.

Provider Action

N/A

Proposed Resolution

The system logic was corrected on 6.12.2023.

Last Reviewed: 08.10.2026

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