J15 Part A Resolved Issues
| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
06.11.2026 |
Closed |
Part A and HHH | A Fiscal Intermediary Standard System (FISS) latency issue at the Kent Data Center is impacting myCGS portal and Direct Data Entry (DDE) users. | N/A |
N/A |
06.11.2026 |
MAC Action |
We'll provide an update once the issue is resolved. | |||||
Provider Action |
No provider action is required. | |||||
Proposed Resolution |
The data center is working to resolve the issue, but there's currently no ETA. 06.11.2026: This issue is resolved. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
05.11.2026 |
Closed |
Inpatient hospital | Reason Codes 32A00-32A74: Some transplant facility claims processed on or after April 6, 2026, returned to provider (RTP’d) in error. | 32A00-32A74 |
N/A |
05.21.2026 |
MAC Action |
05.18.2026 – CGS updated the provider PECOS files to address the error on 05.18.2026. The system update to FISS was verified on 05.21.2026. | |||||
Provider Action |
F9 or resubmit claims for processing. | |||||
Proposed Resolution |
See MAC Action. | |||||
| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
04.17.2026 |
Closed |
TOB 11X | Reason Code W2054: Inpatient claims that meet the length of stay (LOS) requirement for reporting mechanical ventilation returned to provider (RTP'd) in error. | W2054 |
ICD-10-PCS 5A195ZZ; LOS > 5 days |
04.28.2026 |
MAC Action |
CGS will suspend claims until the system is corrected. 04.29.2026 – CGS released the claims for processing. |
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Provider Action |
No provider action. 04.29.2026 – If you identify claims that RTP'd in error, F9 or resubmit for processing. |
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Proposed Resolution |
FISS will correct the LOS input to the Medicare Code Editor (MCE). 04.28.2026 – A system fix was installed. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
11.07.2025 |
Closed |
Part A |
Reason Code U5233: The Common Working File (CWF) Host identified an issue that caused a subset of HMO beneficiary claims to reject (no open HMO enrollment) in error. | U5233 |
12.02.2025 |
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MAC Action |
12.02.2025 – CGS initiated new claims on the provider's behalf. If you identify a claim that remains rejected in error, please F9 or resubmit for processing. Suspend claims until the issue is resolved. |
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Provider Action |
N/A |
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Proposed Resolution |
CGS will provide updates once the CWF Host notifies us that the issue is resolved. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
10.01.2025 |
Closed |
RHC & FQHC |
Reason Code C7252: Claims for Rural Health Clinic (RHC) and Federally Qualified Health Center (FQHC) visits at a Skilled Nursing Facility (SNF) rejected in error. | C7252 |
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10.06.2025 |
MAC Action |
CGS will identify and reprocess claims within 45 days. |
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Provider Action |
No provider action. |
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Proposed Resolution |
A system fix was installed on 10.06.2025. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
09.03.2025 |
Closed |
RHC |
Reason Code 39930: Rural Health Clinic (RHC) claims billed with Care Coordination Services received this edit in error | 39930 |
TOB 71X with Care Coordination Services |
10.06.2025 |
MAC Action |
N/A |
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Provider Action |
No provider action. |
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Proposed Resolution |
10.06.2025 – A system fix was installed, and claims were released for processing. 09.03.2025 – Reason Code 39930 suspends claims when the claim level coinsurance due (Value Code A2) amount doesn't equal the sum of the line level coinsurance amounts. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
08.11.2025 |
Closed |
TOB 85X |
Reason Codes 31006 & 31007: Some Critical Access Hospital (CAH) Method II claims for professional services returned to provider (RTP'd) because the physician doesn't have a reassignment on file in PECOS. | 31006, 31007 |
Dates of service on or after July 1, 2025; revenue codes 096X, 097X, or 098X |
01.02.2026 |
MAC Action |
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Provider Action |
An Office of Inspector General (OIG) audit (A-06-21-05003)
Change Request (CR) 13900
Action: Ensure your professional providers submit their reassignment applications (CMS-855I) in PECOS for processing before January 1, 2026. See Part B Provider Enrollment for additional information. |
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Proposed Resolution |
Temporarily turn off reason codes 31006 & 31007 to give providers additional time to submit their reassignment applications. Update: We reactivated reason codes 31006 & 31007 on January 2, 2026. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
07.29.2025 |
Closed |
Outpatient TOBs except 12X & 22X |
Reason Code W7113: Some claims returned to provider (RTP'd) in error | W7113 |
Supplementary or additional code not allowed as principal diagnosis code |
10.06.2025 |
Updates |
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MAC Action |
CGS will suspend claims to apply a workaround until the issue is resolved |
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Provider Action |
If you identify RTP claims, please F9 or resubmit for CGS to apply the workaround. |
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Proposed Resolution |
A system correction is planned for a future quarterly release. 10.06.2025 – An edit correction was implemented with the October 2025 quarterly release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
02.05.2025 |
Closed |
RHC (TOB 71X) |
Reason Code 39930: RHC claims for intensive outpatient program (IOP) services processed with an incorrect coinsurance amount. | 39930 |
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02.17.2025 |
Updates |
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MAC Action |
02.18.2025 – CGS released suspended claims for processing. CGS will suspend impacted claims. |
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Provider Action |
No provider action required. |
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Proposed Resolution |
02.17.2025 – A system correction was installed. A system correction is scheduled on February 17, 2025. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
09.13.2024 |
Closed |
Part A |
Reason Code 342024: Claims billed with HCPCS code 75580 with cardiology revenue code 048X returned to provider (RTP'd) in error. | 34204 | HCPCS code 75580 with cardiology revenue code 048X | 09.24.2024 |
Updates |
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MAC Action |
CGS updated the appropriate system file to allow claims to process on 9.24.2024. |
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Provider Action |
Resubmit or correct any claims that did not process as expected. |
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Proposed Resolution |
CMS instructed MACs to update a system file to remove revenue code restrictions. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
08.15.2024 |
Closed |
Part A |
Reason Code U538H: An Eligibility Database (EDB) update that incorrectly identifies some beneficiaries as incarcerated caused the Common Working File (CWF) to reject claims in error. | U538H | N/A | 10.23.2024 |
Updates |
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MAC Action |
09.26.2024 – CGS will also adjust impacted claims not captured in the claim hold process within 30 business days. 09.23.2024 – CGS will release suspended claims for processing. NOTE: This includes any Informational Unsolicited Response (IUR) adjustments for claims that processed after the incarceration date. These claim rejections are valid. CGS will suspend claims to status/location (S/LOC) S MINCR until the issue is resolved. |
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Provider Action |
No provider action. |
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Proposed Resolution |
09.23.2024 – The CWF Host sites were updated with clean incarceration data from the EDB. CMS is researching to determine how to correct the incarceration date for impacted beneficiaries and process claims that rejected in error. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
07.29.2024 |
Closed |
Outpatient facilities |
Reason Code 32073: A system outage at the Virtual Data Center (VDC) caused claims for outpatient services to return to the provider (RTP) in error. | 32073 | Outpatient TOBs | 07.30.2024 |
Updates |
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MAC Action |
07.30.2024 – CGS reprocessed impacted claims. CGS will suspend claims until a resolution is determined. |
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Provider Action |
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Proposed Resolution |
In research |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
07.09.2024 |
Closed |
Part A |
July 2024 remits are currently unavailable. | N/A | 07.17.2024 |
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Updates |
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MAC Action |
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Provider Action |
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Proposed Resolution |
We are working quickly to restore them for you. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
07.03.2024 |
Closed |
Part A |
Reason Codes 326XX: One or more payer only codes may assign to a claim and cause it to return to provider (RTP) in error. |
326XX | Payer only code(s) | 04.07.2025 |
Updates |
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MAC Action |
CGS removed value code Z9 from RTP claims submitted prior to, or during the installation of, the July 2024 release on 7.1.2024. |
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Provider Action |
Remove any payer only codes before you F9/resubmit RTP claims or submit an adjustment or cancel claim. Refer to the CMS Medicare Claims Processing Manual (Pub. 100-04), chapter 1, section 190 |
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Proposed Resolution |
04.07.2025 – A system fix was installed. A system fix is scheduled for the April 2025 release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
04.23.2024 |
Closed |
Outpatient claims |
An incorrect status indicator assigned to outpatient claims with a line-item date of service on or after 1.1.2024 and CPT code 0621T or HCPCS code J7353. |
LIDOS on or after 1.1.2024 and CPT code 0621T or HCPCS code J7353 | 07.01.2024 |
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Updates |
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MAC Action |
CGS will:
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Provider Action |
N/A |
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Proposed Resolution |
CMS will correct errors to codes 0621T, J7353 and C9167 in the July 2024 Hospital Outpatient Prospective Payment System update. See the MLN Connects Newsletter: April 25, 2024, for details. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
02.21.2024 |
Closed |
Outpatient claims |
Reason Code W7092: Effective January 1, 2024, outpatient claims submitted with certain procedure codes returned to provider (RTP'd) for missing a device code in error. |
W7092 |
HCPCS codes C1052, C1062, C1734, C1824, C1825, C1839, C1982 and C2596 |
04.01.2024 |
Updates |
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MAC Action |
CGS will suspend claims to status/location (S/LOC) S M7092 to apply a workaround until the system update is implemented (scheduled in April 2024). |
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Provider Action |
You may F9/resubmit any RTP claims you identify for CGS to apply the workaround. |
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Proposed Resolution |
A system update is scheduled with the April 2024 release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
02.08.2024 |
Closed |
Outpatient claims |
Claims submitted with HCPCS codes G2066, 93297 or 93298 will return to provider (RTP) until a system correction is installed. |
HCPCS codes G2066, 93297 or 93298 |
04.01.2024 |
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Updates |
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MAC Action |
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Provider Action |
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Proposed Resolution |
Effective, January 1, 2024, claims for these services will RTP due to the following:
A system correction is scheduled for the April 2024 release. Once installed, CPT codes 93297 and 93298 will assign to a separately payable status indicator (Q1) and APC 5741, effective January 1, 2024. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
11.06.2023 |
Closed |
Ambulance |
Beginning on 10.02.2023, FISS did not retain the fractional units on Direct Data Entry (DDE) claims with ambulance mileage services. |
32226 |
DDE claims with TOB 13X or 85X and ambulance mileage services |
11.27.2023 |
Updates |
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MAC Action |
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Provider Action |
You may F9/resubmit any claims that received reason code 32226 in error. |
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Proposed Resolution |
11.27.2023 – A system correction was installed. A system correction is tentatively scheduled. We will provide updates when available. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
08.07.2023 |
Closed |
Non-OPPS claims |
Non-OPPS claims returned to provider (RTP'd) with reason code W7048 in error. |
W7048 |
Claims received on or after July 1, 2023 |
01.02.2024 |
Updates |
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MAC Action |
CGS will override reason code W7048 until the system update is implemented in January 2024. |
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Provider Action |
You may F9/resubmit claims that RTP'd in error. |
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Proposed Resolution |
01.02.2024 – A system correction was installed. A system update is scheduled with the January 2024 release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
08.02.2023 |
Closed |
TOBs 22X, 23X and 85X |
Certain outpatient rehabilitation claims returned to provider (RTP'd) with reason code W7072 in error. |
W7072 |
Claims submitted between January 1 – June 30, 2023 Revenue codes 042X, 043X or 044X CPT codes 98980 and/or 98981 |
07.03.2023 |
Updates |
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MAC Action |
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Provider Action |
You may F9/resubmit claims that RTP'd in error. |
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Proposed Resolution |
A system update was implemented with the July 2023 quarterly release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
07.03.2023 |
Closed |
Various Outpatient TOBs |
Some claims for audiologists who furnished certain diagnostic tests without a physician order returned to provider (RTP'd) in error. |
34963 |
Claims received on or after April 1, 2023, with modifier AB on all lines |
01.02.2024 |
Updates |
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MAC Action |
When all lines on the claim contain modifier AB, CGS will override reason code 34963 until the system update is implemented in January 2024. |
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Provider Action |
Review claims that received reason code 34963.
NOTE: An audiologist is not a valid attending provider. Please reference the CMS MLN Matters articles MM12889 |
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Proposed Resolution |
01.02.2024 – A system correction was installed. A system update is scheduled with the January 2024 quarterly release. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
06.29.2023 |
Closed |
ESRD |
Due to a coding error, certain beneficiary records in the Common Working File (CWF) reflected an incorrect initial date of first dialysis (e.g., ESRD eligibility date or first of the month when the date of first dialysis occurred after the eligibility date). As a result, the onset payment adjustment for new ESRD beneficiaries did not apply to some ESRD claims correctly. |
N/A |
TOB 72X; |
09.29.2023 |
Updates |
09.22.2023 – Another refresh was completed to ensure all affected beneficiary records are correct. See the Provider Action and MAC Action sections below. 07.18.2023 – The refresh mentioned in the Proposed Resolution section below did not update all affected beneficiary records. CMS is still researching, and we will provide updates when they become available. |
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MAC Action |
CGS will adjust affected ESRD claims within 120 days of a provider's request. See Provider Action below. |
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Provider Action |
If you identify a claim that meets the criteria above, you may submit a claim adjustment (TOB 727) to correct the claim payment. Please indicate “ESRD Onset Adjustment Correction” in the Remarks field. |
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Proposed Resolution |
The coding error was corrected on June 12, 2023, and a refresh of beneficiary records was completed in the CWF on June 13, 2023. |
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| Date Reported | Status | Provider Type Impacted | Description of Issue | Reason Codes | Claim Coding Impact | Date Resolved |
|---|---|---|---|---|---|---|
06.15.2023 |
Closed |
RHC |
RHC claims paid under the all-inclusive rate (AIR) and billed with modifier CG may have processed with coinsurance in error. |
N/A |
TOB 71X |
07.31.2023 |
Updates |
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MAC Action |
Claim adjustments occurred on 7.31.2023. |
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Provider Action |
N/A |
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Proposed Resolution |
The system logic was corrected on 6.12.2023. |
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Last Reviewed: 08.10.2026

