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September 19, 2023

J15 Provider Contact Center (PCC) Training – October 2023

Medicare policies change frequently, and it is important to provide accurate responses to your questions. To better serve you, the CGS J15 PCC will close for training and staff development as indicated below:


PCC Training / Closure

Monday, October 9, 2023

Home Health & Hospice:
8 AM – 4:30 PM CT

Part A & Part B:
8 AM – 5 PM ET

As a reminder, continue to use the myCGS portal or Interactive Voice Response (IVR) to obtain patient eligibility, claim, deductible, and general information.


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