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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the HHH News page for all articles, alerts and updates.


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Education

Education Opportunities

April 17 – Eligibility Beyond the IVRExternal website
CGS disabled the beneficiary eligibility option in the Interactive Voice Response (IVR) system on February 28, 2025. Learn more about other systems available to check beneficiary eligibility. Register now!External website

April 23 – New to MedicareExternal website
Learn how to improve your customer experience with our website, portal, mobile app, and more. You'll also have an opportunity to share feedback and recommendations. Register now!External website

May 1 & 22 – May Mania Roundtable Talks
Join Provider Outreach & Education and guest clinical expert staff to discuss important Medicare compliance topics, ask questions and provide feedback. See session details and register now!

May 6 – Hospice: Combat Top Medical Review ErrorsExternal website
Learn more about documentation requirements for hospice services and how to avoid common claim denials. Register now!External website

May 8 – Check-in With CGSExternal website
Learn more about hot topics relevant to J15 providers, ask questions, and provide feedback about our services. Register now!External website

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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