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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Inbox Folders and Filtering – NEW!
  • Account Linking – NEW!
  • Use the Google Authenticator app for MFA – NEW!
  • Submit requests for Reconsideration (Level 2 Appeal) – NEW!
  • Beneficiary Eligibility information – NEW!
  • Checking Claims Status
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit General Inquiries related to a number of topics
  • MBI Look-Up Tool

Read more


Upcoming Provider Education At-A-Glance

Sign up for upcoming education events!

  • COVID-19 Catch Up for J15 Providers, March 4th
  • Let's Take a myCGS Tour!, March 16th

Registration is available here!

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