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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

Accelerated and Advance Payments – Repayment Process Reminders: October 8, 2020, the Centers for Medicare & Medicaid Services (CMS) sent an announcement for the provider community, regarding the new repayment terms, which allowed provider and suppliers one additional year to start payments for accelerated/advanced payments issued in 2020. Read more…

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • Inbox Folders and Filtering – NEW!
  • Account Linking – NEW!
  • Use the Google Authenticator app for MFA – NEW!
  • Submit requests for Reconsideration (Level 2 Appeal) – NEW!
  • Beneficiary Eligibility information – NEW!
  • Checking Claims Status
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit General Inquiries related to a number of topics
  • MBI Look-Up Tool

Read more


Upcoming Provider Education At-A-Glance

Sign up for upcoming education events!

  • What is Needed to Support Home Health Services?, June 2nd
  • Top 5 Claim Submission Errors for Hospice Provides, June 10th
  • Top 5 Claim Submission Errors for Home Health Providers, June 24th
  • GIP and Other Levels of Hospice Care, July 21st
  • Navigating the DDE System, July 27th
  • Lunch and Learn: What is the PAE Demo?, August 11th
  • Let's Explore the Most Common Home Health Denials, August 12th
  • Let's Explore the Most Common Hospice Denials, August 12th

Registration is available here!

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