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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is an online portal that provides instant information and allows you to submit secure forms and transactions, including:

  • View and Respond to Post-Pay MR ADRs – NEW!
  • Inbox Folders and Filtering – NEW!
  • Account Linking – NEW!
  • Use the Google Authenticator app for MFA – NEW!
  • Submit requests for Reconsideration (Level 2 Appeal)
  • Beneficiary Eligibility information
  • Checking Claims Status
  • View and print Remittance Advices
  • Financial Information
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Submit and check the status of Redetermination Requests
  • Submit General Inquiries related to a number of topics
  • MBI Look-Up Tool

Read more


Provider Education At-A-Glance

Sign up for upcoming education events!

  • Please Sign Here: Hospice Signature Requirements, October 19th
  • Let's Take a myCGS Tour!, October 19th
  • Gearing Up for 2022, October 27th
  • Be Prepared: Replacing Home Health RAPs With a Notice of Admission (NOA), October 28th
  • My Patient Still Needs Me: Supporting Longer Hospice Length of Stay, November 16th
  • Electronic Data Interchange: What EDI Can Do for You, November 17th
  • Final CERT Results 2021, November 22nd
  • Do They Really Need It? How to Document Home Health Medical Necessity, December 8th

Registration is available here!

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