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June 27, 2023

J15 Provider Contact Center (PCC) Training – July 2023

Medicare policies change frequently, and it is important to provide accurate responses to your questions. To better serve you, the CGS J15 PCC will close for training and staff development as indicated below:

Date PCC Training / Closure
Thursday, July 13 & 27, 2023 Home Health & Hospice:
8-10 AM CT

Part A & Part B:
9-11 AM ET

As a reminder, continue to use the myCGS portal or Interactive Voice Response (IVR) to obtain patient eligibility, claim, deductible, and general information.


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