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June 18, 2014

myCGS: The Importance of Assigning Multiple Provider Administrators

CGS suggests there be at least two Provider Administrators established for each provider office (PTAN/NPI combination) to be responsible for creating, deleting and granting permission to additional myCGS users (Provider Users) related to that PTAN/NPI combination.

This is especially important in the event the Provider Administrator leaves the practice/agency. If this happens and no one is assigned this role, all Provider Users established by the Provider Administrator may risk being deleted.

Please assign two administrators to protect your office staff's access to myCGS.

For more information, please refer to the myCGS User Manual and FAQs.

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