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DME MAC Jurisdictions B & C Nashville Mega Workshop – August 13, 2025

Date: August 13, 2025
Time: 8:00 am – 4:00 pm
Location: Southwestern Conference Center
2451 Atrium Way
Nashville, TN 37214
Registration Fee: $50
Registration Type: "General Attendee"
Registration Link: Register Now!External website

Nashville Mega Workshop

Workshop Session Descriptions

Session One: 8 – 9:00 am CT (All Attendees)

Medicare Updates
Everyone will start their day with an overview of recent changes and updates to the Medicare program. Dr. Robert Hoover, the Jurisdiction C Medical Director, will provide policy updates.


Session Two: 9:15 – 11 am CT (Select One)

Documentation Requirements for DME & Supplies
Tailored to the needs of DME suppliers, we'll go over Medicare's standard documentation requirements including standard written orders and signature requirements. We'll also discuss how to properly handle amendments and corrections to medical records, continued use and continued need, requests for refills, and proof of delivery.

Documentation Requirements for Orthotics & Prosthetics (O&P)
Tailored to the needs of orthotic and prosthetic equipment suppliers, we'll look at written orders prior to delivery, face-to-face encounters, the differences between custom fit and custom fabricated orthotics, and more.


Session Three: 12:30 – 1:30 pm CT (Select One)

Successful Claim Submission
Increase the chances that your claims will be correct the first time, saving both time and money. Learn how to build a strong intake process and how to navigate the entire claim submission process. This is a great course for new suppliers and employees whose roles have recently changed in your company.

Lower Limb Orthoses Errors & Resolutions
Suppliers who provide knee, ankle-foot, and knee-ankle-foot orthoses will want to attend this session. We'll review the most common reasons for denials, non-affirmations from prior authorization, and share tips on how to avoid them.

Respiratory (Oxygen & PAP) Errors & Resolutions
Join us to review and discuss errors found during reviews of oxygen and PAP claims from both TPE and post-payment perspectives.

Glucose Monitors Errors & Resolutions
Get the latest updates and information about Medicare coverage and documentation requirements for glucose monitors and continuous glucose monitors (CGMs). We'll also share information on common claim submission errors and resolutions.


Session Four: 1:45 – 2:45 pm CT (Select One)

Advance Beneficiary Notices (ABNs) & Upgrades
Learn about the financial implications associated with ABNs and how to complete an ABN. We'll also discuss when and how to deliver ABNs to Medicare beneficiaries and billing claims for upgrades.

Lower Limb Prostheses Errors & Resolutions
We will share examples of the most common reasons for denials, audit review analysis, non-affirmations from prior authorization submissions, and tips on how to avoid them.

Ostomy Supplies, Urological Supplies, Surgical Dressings Errors & Resolutions
Join us to review urological supplies, ostomy supplies, and surgical dressings errors. We'll spend time providing an overview of the issues found by auditing entities.

Reopenings, Redeterminations & Overpayments
When can you submit a reopening or a claim correction? When do you have to submit a redetermination request? We'll discuss the quickest and most effective ways to handle these requests. Plus, we'll talk about overpayments during the session.


Session Five: 3:00 – 4:00 pm CT (Select One)

Diabetic Shoes Errors & Resolutions
Join this session to review the common errors found in diabetic shoe claims. Learn how to manage these errors and understand the specific roles of those involved in providing diabetic shoes.

Auditing Entities
Who are the auditing contractors that may review your claims? Understand the role of these entities and how to successfully prepare for an audit.

Common DME (Walkers, Manual Wheelchairs, & Hospital Beds) Errors & Resolutions
Join us to review errors found with "bent metal" DME equipment claim submissions. We'll discuss errors found in various audits and how to avoid them.

Spinal Orthoses Errors & Resolutions
We'll discuss back braces and the most common reasons for denials, non-affirmations from prior authorizations, and tips on how to avoid them. Learn when to bill the DME MAC for a spinal orthosis versus billing the hospital as part of a Part A stay.


No food or beverage served.

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