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June 18, 2019

Take Action Now: Home Health & Hospice Providers FISS DDE User ID Annual Recertification

Each year, Medicare providers are required to recertify their Fiscal Intermediary Standard System (FISS) Direct Data Entry (DDE) user access. The recertification period for home health and hospice providers begins July 1, 2019. Please review the information under the "What You Need to Do" heading. Failure to recertify will result in the termination of FISS DDE/PPTN services.

What You Need to Do

  • Complete the Annual DDE PPTN Recertification FormPDF as soon as possible. Verify all User IDs, indicate if the User ID is active or inactive, and include an authorized signature, contact email, and phone number.

    Note: This form is not used to add new users, delete users, or to update current users. To add, delete, or update User ID information, you must complete an Online Inquiry ServicesPDF form. This form is not used for myCGS Recertification.
  • FAX the Annual DDE PPTN Recertification Form starting July 1, 2019 to CGS at: 1.615.664.5947

Hospice Providers: Please be aware that failure to recertify your FISS DDE access will result in the termination of your DDE User ID. This may cause untimely filing of your hospice Notices of Election (NOEs) and an exception may not be granted.

If you have any questions concerning the DDE recertification process, please contact the CGS J15 EDI department at 1.877.299.4500 and select Option 2.

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