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October 9, 2017 - Revised: 11.01.17

Please refer to the “Update to Home Health Claims Being Returned With 37253 (No OASIS Found)” article for updated information.

Home Health Claims Will Be Returned When No OASIS Is Found

Until matching errors are corrected, Medicare systems will Return to Provider (RTP) home health claims when no Outcome and Assessment Information Set (OASIS) is found.  When these claims are returned with reason code 37253, use the F9 function to resubmit your claim after taking one of these actions:

  • Update the Health Insurance Claim (HIC) number on the OASIS assessment to match the current information
  • Correct the assessment completion date reported in the claim treatment authorization code to match the OASIS assessment
  • Resubmit for denial using condition code 21 and Type of Bill 320 if the assessment was not submitted

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