myCGS and IVR Beneficiary Deductible Issue RESOLVED
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February 27, 2018

myCGS and IVR Beneficiary Deductible Issue RESOLVED

Recently the Jurisdiction 15 IVR and myCGS Web Portal were updated to resolve an issue in which the beneficiary deductible was occasionally being reported incorrectly. Both the IVR and myCGS are now correctly reporting the beneficiary deductible.

Please note that if a beneficiary is enrolled in the Qualified Medicare Beneficiary (QMB) Program for the entire current or previous year, a QMB message is provided instead of the remaining deductible amount for the applicable year(s). For information about the QMB program and how it relates to deductible amounts, refer to MLN Matters Article SE1128External PDF. In addition to the MLN Matters Article, also refer the CMS article: QMB Remittance Advice IssueExternal PDF.


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