July 28, 2026
J15 Customer Service Closures – August 2026
CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.
The August 2026 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Thursday, August 13 & 27 | Training | Home Health & Hospice: 8 – 10 am CT Part A & Part B: 9 – 11 am ET |
The myCGS portal
and Interactive Voice Response (IVR) system will be available.

