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July 2, 2026

Important Information Regarding Part B Telephone Reopening Line

Please be advised that effective August 1st, 2026, CGS Part B providers will no longer be able to utilize the CGS Part B telephone reopening line to request a correction for a claim. However, providers will still be able to submit their reopening request through one self-service channels, including the CGS Part B IVR, the myCGS portal, and written submissions. This update is in compliance with CMS mandated use of self-service technology.

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