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July 19, 2022

myCGS Account Recertification and Profile Verification

To meet CMS security rules and protect the information available in myCGS, all myCGS Provider Administrators are required to recertify users every 360 days.

When it is time to recertify, you will receive an email reminder. If you've linked multiple accounts under a Super ID, you will see an alert in the provider drop-down.


After selecting the provider account, go to the Admin tab and click on the User Listing sub-tab. A link to recertify users is located at the bottom-left of the page.


In addition, each user is required to complete the profile verification process every 250 days. This is an opportunity to verify all information under the My Account tab (contact info, security questions and answers, etc.) is accurate.


Additional information on this and other functions can be found in the myCGS User Manual.

  • Account Recertification: Refer to the Admin section
  • Account Linking (to create a Super ID): Refer to the My Account section
  • Profile Verification: Refer to the My Account section


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