Jurisdiction B POE Advisory Group (POE AG) Meeting Minutes – November 19, 2025
Meeting Date and Time: November 19, 2025, 2:00 pm ET
Facilitator: Michael Hanna, JC POE Sr. Analyst
CGS Representatives: Kristin McGovern, John Riley, Maurdi Wilson, Tausha Duncan
Advisory Group Members: Tonia Burrell Pace, Missy Cross, Kindra Selberg, Jera Sitton, Mary Ellen Spradlin, Pamela Tilbury, Cassie Wright
Agenda:
- Welcome & Introductions
- News & Updates
- Website Updates & myCGS
- MCE Surveys
- POE Educational Activities
- Feedback & Suggestions
- Open Discussion
- Upcoming Meeting Date: February 25, 2026
- Welcome & Introductions
Michael welcomed the group to the meeting and reviewed the primary role of the POE AG.
- News & Updates
Michael reviewed these articles and publications and asked for comments:
- Propose Local Coverage Determination Released for Comment- Nebulizer and Urological Supplies
- Widespread Pre-Pay Service Specific Medical Record Review Announcement – HCPCS Code A6023
- Oxygen FAQs - Suspected OSA
- Pneumatic Compression Devices - Correct Coding and Billing - Revised
- Supplier Manual – Fall 2025
- Wheelchair Seating
- Medical Review Quarterly Reports
- Respiratory Assist Devices
- Website & myCGS DME Web Portal Updates & Feedback
Michael reviewed the following updates to the myCGS portal:- myCGS 10.4 was released on October 28, 2025. This version includes the following updates:
- News & Information tab now shows a notification to inform users when information has been updated since the last time they logged in. When you hover your cursor over the tab, any recently updated screen will appear in bold.
- ADR Summary screen now has columns showing the TPE Round number and the beneficiary’s name.
- You can now submit responses to ADR curable errors.
- My Account menu now only displays options that are applicable to your user role.
- ADR Detail screen now includes a View button that allows you to see any documentation you have submitted in response to the ADR.
- ADR Detail screen now allows you to view “MRR Letters” after pressing the Review Results link.
- ADR Select screen now includes an option that allows you to search by Case ID
- myCGS 10.4 was released on October 28, 2025. This version includes the following updates:
- MCE Surveys: How to increase participation?
A member said they encourage their staff to take MCE surveys. - POE Educational Activities
Michael led discussions on the following activities:- Workshops:
- October Virtual Workshop Feedback
- The group said they liked attending the virtual workshops and the ability to leave and return throughout the day.
- October Virtual Workshop Feedback
- Collaborative Events/Articles:
- Clinicians – Are You Ordering Wheelchair Options and Accessories for Your Patients?
- DME CERT Education Task Force Enteral & Parenteral Nutrition Webinar – Dec 2nd
- A/B DME Collaborative Webinar – Parenteral Nutrition – Dec 9th
- Webinars
- NIPPV – December 10
- RAD – December 17
- The group expressed interest in attending the above webinars
- To-the-Point Videos
Michael highlighted the importance of the new “To the Point” videos, which provide education and billing guidance on the following topics:- New Urological Supply Codes for Hydrophilic Catheters
- Qualified Medicare Beneficiary (QMB) – Rules for Billing Medicare
- Beneficiary Deductible – How to Know if it’s Met
- Workshops:
- Feedback & Suggestions/Open Discussion
- Upcoming meeting date: February 25, 2026
- Meeting Adjourned

