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Jurisdiction B POE Advisory Group (POE AG) Meeting Minutes – June 11, 2025

Meeting Date and Time: June 11, 2025, 2:00 pm ET

Facilitator: Denise Winsock, JB POE Sr. Analyst

CGS Representatives: Maurdi Wilson, Tausha Duncan, Crystal Lewis, Sheena Hodges

Advisory Group Members: Tonia Burrell Pace, Lori Cunningham, Monica Poulson, Rose Schafhauser, Valarie Sell, Jera Sitton, Mary Ellen Spradlin, Pamela Tilbury, Melissa Tomaszewski

Agenda:

  • Welcome & Introductions
  • News & Updates
  • Website Updates & myCGS
  • POE Educational Activities
  • Feedback & Suggestions/Open Discussion
  • Upcoming Meeting Date: August 27, 2025
  1. Welcome & Introductions

    Denise welcomed the group to the meeting and reviewed the primary role of the POE AG.
  2. News & Updates

    Denise reviewed the following articles and asked for comments:
  3. Website & myCGS® DME Web Portal Updates & Feedback

    The group reviewed the update to the new Additional Documentation Request (ADR) Process page. Denise encouraged members to use the blue Feedback tab to send comments about information on the specific page or report an issue on the portal or website.
  4. POE Educational Activities

    Denise led discussions on the following activities:
    • Workshops:
      • Nashville, TN – August 13, 2025
      • Did you attend the virtual workshop April 22? Thoughts?
    • Collaborative Events:
      • A/B DME MAC
        • Urological Supplies – March 27
        • Surgical Dressings – May 6
        • Wheelchair Options and Accessories – September 30
      • CERT Task Force
        • Surgical Dressing – May 8
        • Parenteral Nutrition – TBD
    • To-the-Point Videos
      • Ohtuvarye
      • Simplifying Claim Denials with CGS Tools
      • Accreditation Claim Message
      • Medicare Beneficiary Identifier (MBI) & Name to Number Converter Tool
    • Dear Physician Letters
      • Medicare Coverage of Immunosuppressive Drugs
      • Parenteral Nutrition – Coverage Criteria and Documentation Requirements
      • Walkers – Coverage Criteria and Documentation Requirements
    • Documentation Checklists
      • New! Parenteral Supplies Documentation Checklist
      • New! Walkers Documentation Checklist
      • Urological Supplies: Intermittent Catheters Documentation Checklist

  5. Feedback & Suggestions/Open Discussion

    Denise shared an update on past suggestions and asked for any other topics.

    Additional suggestions/feedback:

    • Webinars:
      • Provide education on Noninvasive Positive Pressure Ventilation (NIPPV) in the Home for the Treatment of Chronic Respiratory Failure consequent to COPD
    • Website:
      • The group likes the dropdown features and the update to the Additional Documentation Request (ADR) Process page.
      • It's easy for new staff to navigate website.
      • Not utilized everyday but can easily locate information.
    • myCGS:
      • Still struggling to find ADRs. Can CGS send email notifying suppliers that ADR was sent?
      • It would be helpful if suppliers could look up ADRs by the case#.
    • Miscellaneous:
      • Conduct more virtual workshops and include enteral, parenteral, and external infusion as topics.

  6. Upcoming meeting date: August 27, 2025

Meeting Adjourned

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