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June 18, 2019 - Revised: 10.01.19

Reopenings: Form Changes and Discontinuance of Fax Requests and Spreadsheets

Effective October 21, 2019:

  • CGS Part B Clerical Reopening will no longer accept fax submissions. The fax line will be disabled.
  • Hardcopy Reopenings will be accepted ONLY on the current form.
  • The Reopenings form must be typed. We suggest you access the hardcopy form online, type, and then download to print.
  • Submissions must be for only ONE claim per form. No spreadsheets will be accepted.

Incorrect form submissions will be returned to the provider.

TIP: Automate your Reopenings using THE best vehicle available – the myCGS web portal!

This allows you to have MORE control of your Reopenings to drive FASTER adjustments!  Automation enables you to submit required values which allow the claim to adjust without manual intervention.

Again, the preferred method is to use myCGS; however, some of the options are available for the hardcopy forms, as well:

Correction

Preferred Method:

Also Available:

Billed Amount

myCGS

Hardcopy Form

Cancel Entire Claim

myCGS

Hardcopy Form

Cancel Line

myCGS

 

Date of Service

myCGS

Hardcopy Form

Header Diagnosis Codes

myCGS

 

Line Diagnosis Pointer

myCGS

 

Modifier

myCGS

Hardcopy Form

MSP (Other Situations)

myCGS

Hardcopy Form

MSP – Reprocess Primary

myCGS

Hardcopy Form

Non-MSP (Other Situations)

myCGS

Hardcopy Form

Place of Service

myCGS

Hardcopy Form

Procedure Codes

myCGS

Hardcopy Form

Rendering NPI

myCGS

Hardcopy Form

Reprocess Claim

myCGS

Hardcopy Form

Units

myCGS

Hardcopy Form

Attention Hardcopy Form Submitters:

  • Consider using myCGS, our FREE web portal, for a FASTER electronic way to submit your Reopenings!  Registration is available here.
  • Effective October 21, 2019 CGS Part B Reopenings will only accept the above valid forms. Complete them by typing information directly onto the form, save a copy, and then print to be mailed.  No faxes or spreadsheets will be accepted.

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