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September 3, 2019

New Medicare Card: Open Door Forum – September 11

Wednesday, September 11 from 2 to 3 pm ET

This article was previously published in the August 29, 2019 edition of the MLN Connects®External PDF.

Join us for this Open Door ForumExternal PDF to learn about the status of new Medicare cards and Medicare Beneficiary Identifiers (MBIs). Are you ready for the end of the transition period on December 31? Starting January 1, 2020, you must use the MBI:

  • We will reject Claims you submit with Health Insurance Claim Numbers (HICNs) with a few exceptionsExternal Website
  • We will reject all eligibility transactions you submit with HICNs

Updated Alert Code
An updated alert Remittance Advice Remark Code now appears on remittance advices. Make sure your billing staff is aware of this change and uses the MBI:

  • N793: ALERT- Starting January 1, 2020, Medicare will ONLY accept claims submitted with the Medicare Beneficiary Identifier (MBI). Medicare will reject any claims submitted with the Health Insurance Claim Number (HICN) with a few exceptions - New Medicare Beneficiary Identifier (MBI) Get It, Use ItExternal PDF.

Don’t have an MBI?

  • Ask your patients for their cards. If they did not get a new card, give them the Get Your New Medicare Card flyer in EnglishExternal PDF or SpanishExternal PDF
  • Use your Medicare Administrative Contractor’s look up tool. Sign upExternal PDF for the Portal to use the tool.

    Note from CGS: Register to use the myCGS portal, and refer to the Introducing…the myCGS MBI Look-Up Tool! article for details about the myCGS MBI Look-Up Tool.

  • Check the remittance advice. We return the MBI on the remittance advice for every claim with a valid and active HICN For more information, see the MLN Matters ArticleExternal PDF.


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