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January 3, 2019

Identify Line Item on Reopening Forms

When using one of the Reopenings forms to make simple corrections to previously processed claims, it is important that you correctly identify the line item of the code requiring the correction. Please refer to the Medicare Remittance Advice (RA) for the correct line item.

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Entering the wrong line item may result in denied services.

PLEASE NOTE: The line item of codes may differ on RAs you receive from some clearinghouses.  We encourage you to refer to the actual RA to avoid identifying the incorrect line item. Information on accessing RAs through myCGS is available herePDF.

For additional information regarding the Reopening forms, please refer to this announcement article.


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