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June 19, 2014

CERT Claim Identifier (CID) Tool: Password Tips for Users

A password is now required to access the CID Tool. When you launch the CID tool, you will be prompted to provide the following:

Requirement Explanation
Name Contact person's name
Name of Facility/Provider as listed with Medicare
Address Facility/provider's office address as listed with Medicare
Phone Contact person's phone number
Email Use your preferred e-mail address. Check carefully before entering; you will receive a system-generated password at this e-mail address.
NPI Enter the NPI associated with the contact person

CGS will validate the information provided, and you will receive your password via the e-mail address you provided within 10 business days of submission. Incorrect or missing information will cause your request to be denied and we will send an e-mail to the address provided advising of the reason for the denial.

Questions should be directed to CGSJ15CERTERRORRATE@bcbssc.com.

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