June 19, 2014
CERT Claim Identifier (CID) Tool: Password Tips for Users
A password is now required to access the CID Tool. When you launch the CID tool, you will be prompted to provide the following:
| Requirement | Explanation |
|---|---|
| Name | Contact person's name Name of Facility/Provider as listed with Medicare |
| Address | Facility/provider's office address as listed with Medicare |
| Phone | Contact person's phone number |
| Use your preferred e-mail address. Check carefully before entering; you will receive a system-generated password at this e-mail address. | |
| NPI | Enter the NPI associated with the contact person |
CGS will validate the information provided, and you will receive your password via the e-mail address you provided within 10 business days of submission. Incorrect or missing information will cause your request to be denied and we will send an e-mail to the address provided advising of the reason for the denial.
Questions should be directed to CGSJ15CERTERRORRATE@bcbssc.com.

