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September 26, 2012

myCGS: O vs. 0

When you register for myCGS® (our new web portal) as a Provider Administrator, or when a Provider Administrator registers other users in the office as provider users, the portal automatically assigns a system-generated user ID. In some cases, user IDs begin with what appears to be the letter 'O'. Please note - user IDs will never begin with a letter 'O'. Instead, this is the number zero (0).

Using the letter 'O' instead of the number '0' will not allow you access to myCGS®.

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