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WISeR Tips & Reminders

Innovaccer & CGS are sharing the information below to help WISeR providers avoid processing delays and denials.

Prior Authorization

  • For services scheduled in a facility (HOPD or ASC) setting, submit a prior authorization request for the facility only.
  • Requested CPT/HCPCS:
    • Always reference the most recent version of the WISeR Model Provider and Supplier Operational GuideExternal PDF.
    • Report codes in Appendix A only; include all applicable codes within the same “service type” on the same PAR to receive 1 UTN for all services.
    • Don’t report associated codes in Appendix C or modifiers.
  • Date of Service: If the item or service isn’t scheduled yet, report your best estimate. An affirmed UTN is valid for 120 days, so there shouldn’t be an issue If the date changes within the 120-day timeframe.
  • Facility Information: Report the HOPD or ASC PTAN/NPI only (must be a valid match).
  • Beneficiary Name: Report first & last name only (no middle initial).
  • Attending/Rendering Physician Information: Report the physician’s NPI.
  • Avoid handwritten forms.
  • A provisional affirmation decision means you can schedule and provide the item or service.
  • If you don’t receive a response within 3 calendar days, please contact Innovaccer.

Claim Submission

When you submit a PAR and receive a decision/UTN:

  • Always report the UTN on the associated claim (provisional affirmation and non-affirmation).
  • For services rendered in the HOPD or ASC setting, report the UTN on the facility (HOPD or ASC) claim only.
  • A UTN is only valid for the Requested CPT/HCPCS codes reported on the PAR.

Last Updated: 07.27.2026

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