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June 3, 2011

Attention HH&H PC-Ace Pro32 Software Users

The CGS version of the PC-Ace Pro32 is now available for download on our website. This is the version of the software that J15 HH&H PC-Ace Pro32 users must install on their systems in order to early board. It is also the version of the software that all J15 HH&H PC-Ace Pro32 users must convert to by June 13, 2011 if they wish to continue to use the software to submit their HH&H claims—regardless of whether or not they choose to early board.

This download includes a feature that will automatically update the current Cahaba version of the PC-Ace Pro 32 software to the CGS version. It should not be necessary for you to re-enter any of your data after installing the new software—this information should automatically be retained after the new installation. However, we recommend you perform a backup of your software before beginning the installation. In addition, you will also need to make sure you have transmitted all the current claims in your system before performing the installation. If you have questions regarding how to do this backup, please contact the Cahaba GBA Provider Contact Center at: 1.866.839.2441 for assistance.

The software is available for download in the EDI section of the CGS HH&H site. This software download is in a zipped format, so you will need a compression program such as PKZIP or WinZip to unzip the download and install the software.

If you have any questions or issues regarding this, please contact the J15 EDI help desk at 866-276-9558.

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