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Comprehensive Error Rate Testing Program (CERT) — Helpful Hints for Faxing Documentation

Most documents received via fax are in black or dark letters on white background paper. These documents are normally legible when received by the CERT Documentation Contractor's (CDC) fax system from senders with fax machines that use one of the commonly available fax resolution modes, such as "normal" or "fine". However, especially for documents containing small fonts, the recommended mode of resolution for faxing should be "fine".

The resolution modes on most fax machines can easily be changed at the time of faxing by a button usually labeled "resolution" that is easily accessible near the other buttons at the top of the machine. Note that on most fax machines, the button will not function or change resolutions unless the document to be faxed has first been inserted. Should you not see this at the top of your machine, check your fax machine's instruction manual for the location of the "resolution" button.

Documents containing either light colored or light grey text or text embedded within background in shades of gray or color should be faxed using a resolution mode of "photo", alternatively referred to as "gray scale". This mode is available via the same "resolution" button mentioned above. This mode may not be available on all fax machines. Check your fax machine's instruction manual for availability of this mode.

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