The Five Step Process for E&M Billing
- Determine the service that is medically necessary.
- Provide the service needed in order to properly meet the patient's needs.
- Document the service provided.
- Select the most appropriate Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS) code for the service needed medically, provided and properly documented.
- Submit the service to Medicare that was medically necessary and documented.
CHECK YOUR RECORDS FOR THE FOLLOWING...
- Records are legible; all abbreviations and symbols will be easily recognized by reasonable clinicians.
- The patient's name and the date of service appear on every page of the record (including the back side of double sided forms).
- The date of service on the record matches the date of service in the claim.
- The identity and professional credentials of all persons who contributed to the service and/or the record clearly indicate which portion(s) of the service and/or record was contributed by whom.
- Information in the record clearly supports all diagnoses reported on the claim.
- Information in the record clearly demonstrates all of the work described by the code(s) and/or modifiers reported on the claim were performed.
- All procedures reported are clearly documented
- Evaluation and Management (E/M) services reported on the same day as a procedure are clearly documented, medically necessary, significant and separate from the procedure.
- The record of services performed "incident to" a physician service demonstrates the link between the employee's work and the physician's service.
- The record of services split/shared by a physician and non-physician practitioner demonstrates the face-to-face encounter and contribution to patient management by each practitioner involved.

