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September 11, 2026

myCGS® DME 12.0 – CGS Connect® Available Now!

Great news! We released myCGS 12External Website on September 10 and it introduces a new feature – CGS Connect.

CGS Connect is a voluntary program that provides suppliers with a professional review of pre-claim documentation before submitting a claim to Medicare.

You can now submit CGS Connect requests through myCGS and check the status of these requests.

Claim Preparation Menu

You can find CGS Connect under the Claim Preparation Menu in myCGS.

You can find CGS Connect under the Claim Preparation Menu in myCGS.

CGS Connect Submission Screen

This screen guides you through a step-by-step process to submit requests to Jurisdiction B or C. CGS Connect submission makes it simple to submit all the information you need, ensuring a decision will be completed as quickly as possible while reducing the chances that the request will be rejected.

This screen guides you through a step-by-step process to submit requests to Jurisdiction B or C.

CGS Connect Status Request Screen

This screen lets you view the status of any CGS Connect request you've submitted through the portal to Jurisdiction B or C. After searching for your request, you can view detailed information about your request. This includes any related documents such as your submitted documentation and the CGS Connect decision letter (when available).

This screen lets you view the status of any CGS Connect request you've submitted through the portal to Jurisdiction B or C.

This screen lets you view the status of any CGS Connect request you've submitted through the portal to Jurisdiction B or C.

Need help?

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Your feedback made this exciting update possible.

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