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August 18, 2026

J15 Customer Service Closures – September 2026

CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.

The September 2026 Customer Service closure schedule is as follows:

Date Event Closure
Monday, September 7 Labor Day Office closed
Thursday, September 24 Training Home Health & Hospice:
8 – 10 am CT

Part A & Part B:
9 – 11 am ET

The myCGS portalExternal Website and Interactive Voice Response (IVR) system will be available.

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