November 25, 2025
J15 Customer Service Closures – December 2025
CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.
The December 2025 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Thursday, December 11 | Training | Home Health & Hospice: 8 – 10 am CT Part A & Part B: 9 – 11 am ET |
| Wednesday, December 24 | Christmas Eve | Office closed |
| Thursday, December 25 | Christmas Day | Office closed |
The myCGS portal and Interactive Voice Response (IVR) system will be available.

