Home Health & Hospice Online Help Center

IMPORTANT: This inquiry tool is designed for Medicare providers. Medicare Beneficiaries are encouraged to call 1-800-Medicare or visit the Official U.S. Government Site for People with Medicare.

EDI Inquiries: If you have questions about accessing FISS, ELGA, or ELGH or password resets, please email the CGS Security Administration Team at, or call the J15 EDI Helpdesk for assistance at 877-299-4500 (Option 2)

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Please do not include any personal information in your feedback, including, but not limited to, Social Security numbers, HIC numbers, claim specific data, or Medicare Summary Notices (MSNs).


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