January 27, 2026
J15 Customer Service Closures – February 2026
CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.
The February 2026 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Monday, February 16 | Training | Home Health & Hospice: 8 am – 4:30 pm CT Part A & Part B: 8 am – 5 pm ET |
The myCGS portal and Interactive Voice Response (IVR) system will be available.

