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January 27, 2026

J15 Customer Service Closures – February 2026

CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.

The February 2026 Customer Service closure schedule is as follows:

Date Event Closure
Monday, February 16 Training Home Health & Hospice:
8 am – 4:30 pm CT

Part A & Part B:
8 am – 5 pm ET

The myCGS portal and Interactive Voice Response (IVR) system will be available.

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