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August 19, 2025

J15 Customer Service Closures – September 2025

CGS offices are closed on most federal holidays. In addition, Customer Service closes periodically for staff training and development.

The September 2025 Customer Service closure schedule is as follows:

Date Event Closure
Monday, September 1 Labor Day Office Closed
Thursday, September 11 & 25 Training Home Health & Hospice:
8 – 10 am CT

Part A & Part B:
9 – 11 am ET

The myCGS portal and Interactive Voice Response (IVR) system will be available.

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