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April 15, 2024

Reminder: Medicare Credit Balance Reports Due

As a reminder, the Medicare Credit Balance Report for the quarter ending March 31st is due by April 30, 2024. If we don't receive a completed CMS-838 form and/or certification page for each individual provider transaction access number (PTAN) timely, we must suspend 100% of your claim payments.

Use the myCGS Portal to:

  • Ensure your report is legible and received timely. Don't worry about delivery delays or technical issues with fax transmissions. myCGS allows you to complete and submit the required information electronically and instantly.
  • Receive confirmation. myCGS will send a message to your inbox to confirm receipt.
  • Check status. Once accepted, myCGS will also send a message with a submission ID you can use to check the status.

Avoid suspension of your Medicare payments! Reference the myCGS User Manual for step-by-step instructions and submit your Medicare Credit Balance Report in myCGS today!

For general questions about the Medicare Credit Balance Report, please reference our website or reach out to the Provider Contact Center:


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