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October 1, 2026

myCGS® DME 12.1 Available Now!

We released myCGS DME 12.1 on September 30! This version includes new updates and fixes.

New Features & Enhancements

We updated the Prior Authorization Smart Submission (PASS) for Probationary Period of Prior Authorization for (PPA) Certain Newly Enrolled DMEPOS Suppliers. PPA begins October 15, 2026.

If you are a newly enrolled supplier or recently had a change in ownership, you’ll see a message on the program codes screen in PASS. This message states: "You are seeing additional program categories due to being identified as a new or change of ownership supplier."  Only users who qualify for PPA will see the additional program categories and HCPCS codes.

Fixes

  • Email addresses with multiple special characters now work correctly in the Contact Email field when submitting a Redetermination or Reopening request.
  • After you submit a Reopening request, the User Name field now shows on the Reopening Coversheet.

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