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November 13, 2025

Claim Status Inquiry Annual Recertification

Keep your Claim Status Inquiry (CSI) Access active by recertifying each year!

  • Complete the CSI Recertification FormPDF every year.
  • Check your deadline: It's annually on the last day of the month your CSI ID was created or reactivated. For example, if your ID was created or reactivated on October 1, 2025, your recertification form is due by October 31 each year.
  • Submit your form before your anniversary month ends.
  • Missed the deadline? Your access will be turned off.
  • To restore access: Fill out the CSI User ID Access Request FormPDF.

Send your form to JC:

  • Fax: 1.615-782-4626
  • Mail: CGS
    Attn: CSI Enrollment
    PO Box 20010
    Nashville, TN 37202

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