Skip to Main Content

Print | Bookmark | Email | Font Size: + |

July 15, 2021

Use the New Reopenings Chart to Properly Submit Different Claim Adjustments

CGS designed the Reopenings Chart to help suppliers determine which claim adjustments can be processed through the myCGS web portal, telephone reopenings, and written reopenings.

This chart is an excellent reference tool that clearly lists the most common requests for reopening adjustments and which methods you can use to make those adjustments. It also provides the next steps for claims that cannot be adjusted through a reopening.


Save the Reopenings Chart in your bookmarked tabs because this will definitely become one of your most used resources!


26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved