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July 24, 2020

myCGS FAQ Spotlight: Viewing Redeterminations and Reopenings Decision Letters

Q. Can I view Redeterminations/Reopenings decision letters and related documents in myCGS?

A. Yes, you can view decision letters and related documents for your Redeterminations/Reopenings by going to the Redeterminations Status or Reopenings Status screen. After searching for the status of your case, press the View button on the status screen to view any documents related to the case. Note that only unfavorable and partially favorable decisions result in decision letters being generated (refer to the Supplier Manual, Chapter 13). For complete instructions, refer to the myCGS User Manual.

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