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June 14, 2023

Claim Status Inquiry (CSI) Annual Recertification

CGS implemented an annual recertification process that requires users to complete the CSI Recertification FormPDF every year. This new process started in April 2023. If you have not submitted a CSI Recertification FormPDF since April, you must complete a new form by July 31, 2023. If you do not submit the recertification form prior to July 31st, 2023, your access will be deactivated, and you will need to re-register to continue access to the CSI application.

Please make sure to complete all fields to ensure there are no issues.

If you currently have access in both Jurisdiction B and Jurisdiction C, you will only need to send one form. Please be sure to include all NPI/PTANs that you need to continue to have access to.

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