DME MAC Jurisdictions B & C Virtual Orthotics & Prosthetics Workshop
October 29, 2026 | 8:30 am – 3:30 pm CT (9:30 am – 4:30 pm ET)
| Location | Virtual |
|---|---|
| Cost: | Free |
| Registration Type: | Select "General Attendee" |
Need help registering? See our step-by-step tutorial
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Workshop Session Descriptions
Session 1: 8:30 – 9:30 am CT (9:30 – 10:30 am ET)
Documentation Errors & Auditing Entities
As the leaves begin to turn, it's the perfect time to tidy up your documentation practices. In this session, POE staff will walk you through the contractors who audit orthotic and prosthetic claims, sharing real-world examples of common errors found in submitted documents. Let’s rake through the details and clear away the mistakes before winter sets in.
Session 2: 9:40 – 10:30 am CT (10:40 – 11:30 am ET)
Top Claims Errors & Resolutions
Just like picking the perfect pumpkin from the patch, this session helps you spot and correct the most common claim errors with precision. We’ll walk through the claims process and share practical tools and resources to help suppliers avoid mistakes. With the right guidance, your claim submission can be as smooth as a slice of pumpkin pie.
Session 3: 10:40 – 11:40 am CT (11:40 am – 12:40 pm ET)
Therapeutic Shoes for Persons with Diabetes
Settle in for a cozy autumn session as we revisit the documentation requirements and the distinct provider and supplier roles involved in prescribing and providing Therapeutic Shoes. Together, we’ll stroll through the key details of the top errors identified in Jurisdictions B and C from Targeted Probe and Educate (TPE) reviews, along with insights from Comprehensive Error Rate Testing (CERT) findings. This fall focused discussion will help you stay grounded in best practices and prepare your documentation to stand sturdy through the season.
Session 4: 12:40 – 1:40 pm CT (1:40 – 2:40 pm ET)
Medicare News
As we harvest knowledge this fall, join us for the latest updates on orthotics and prosthetics from CGS and CMS. Topics include recent changes to prior authorization requirements, enhancements in the myCGS® Web Portal, policy revisions, and other important news.
Session 5: 1:50 – 2:40 pm CT (2:50 – 3:40 pm ET)
Prior Authorization Errors & Resolutions
Step into the season with a fresh perspective on Prior Authorization. This session will guide you through the crisp essentials of spotting common errors in prior authorization documentation and understanding how to resolve them. Join us for a fall inspired refresher that helps you clear away mistakes and strengthen your workflows.
Session 6: 2:50 – 3:30 pm CT (3:50 – 4:30 pm ET)
Self-Service Tools (Website Tour)
Take a scenic stroll through the CGS website in this interactive session. We’ll guide you to essential tools, charts, and resources that support accurate billing and documentation. Think of it as your fall map to Medicare compliance—colorful, clear, and full of helpful stops.
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Updated: 09.23.2026


