October 27, 2026
J15 Customer Service Closures – November 2026
CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.
The November 2026 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Wednesday, November 11 | Training | Home Health & Hospice: 8 am – 4:30 pm CT Part A & Part B: 8 am – 5 pm ET |
| Thursday, November 26 | Thanksgiving Day | Office closed |
| Friday, November 27 | Day After Thanksgiving | Office closed |
The myCGS portal
and Interactive Voice Response (IVR) system will be available.

