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October 19, 2026

IVR Service Interruption

Providers attempting to access the CGS Medicare Self-Service Interactive Voice Response (IVR) System may experience service interruptions. If an interruption occurs, please contact the appropriate Provider Contact Center (PCC) for assistance. We appreciate your patience while we investigate and resolve this issue.

  • Part A: 866.590.6703
  • Part B: 866.276.9558
  • HHH: 877.299.4500

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