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Video Education


Home Health & Hospice New Provider Resource Center Videos

Are you new to Medicare, or to billing Medicare claims to CGS? CGS is here to help, and we welcome you to the Medicare program. These videos contain basic information and resources to get you started and complement our New Provider Resource Center Web page.

Additional Documentation Requests

Additional Documentation Requests

Length: 2:30

Course Summary: If a claim is selected for medical review, your Medicare Administrative Contractor (MAC) will request additional documentation from you to ensure payment is appropriate. When this happens, the medical review department at CGS will issue you an additional document request (ADR) with information it needs to continue processing the claim. In this video, you will learn the fundamentals of responding to an ADR, including ways to check for ADRs and tips for responding on time.

Date Recorded: 03.17.23

Google Authenticator

Installing Google Authenticator for Instant MFA Codes

Length: 03:36

Course Summary: Google Authenticator provides instant multifactor authentication (MFA) codes for J15 myCGS log ins. No more waiting on emails or text messages! This video walks you through each step of adding Google Authenticator to your cell phone or as a web browser extension.

Date Recorded: 01.25.23

CGS App Promo

Check out the newly updated CGS Medicare App!

Length: 00:33

Course Summary: CGS has released the latest version of the CGS Medicare App, available for mobile phone or tablet users. This update features several enhancements, including, Disaster Relief Information, CMS News, the swipe down to refresh data feature, updated scrolling capabilities, and more. Watch the video to view how the app works, and download it on the App Store or Google Play!

Date Recorded: 03.08.22

Video 1: Introduction  & Step 1

Video 1: Introduction & Step 1

Length: 2:17

Course Summary: In this video we introduce providers to the Listserv notification services offered by CGS and CMS.  Registering for the Listserv is the best way to keep up with the ever changing world of Medicare.

Date Recorded: 03.21.19

Video 2: Steps 2 &  3

Video 2: Steps 2 & 3

Length: 4:08

Course Summary: Steps 2 and 3 will walk you through the most commonly used websites and inform providers of the information they will find within these websites.  We also discuss electronic billing, the appropriate Electronic Data Interchange (EDI) forms to complete, and briefly overview our online web portal, myCGS and the benefits of use.

Date Recorded: 03.21.19

Video 3: Steps 4 &  5

Video 3: Steps 4 & 5

Length: 7:31

Course Summary: We finish up by making sure our providers are acquainted with Medicare by walking through our Calendar of Events web page, so providers know how to find and register for events, as well as how to access the monthly Medicare bulletin, the CMS Internet-Only Manual (IOM) System and so much more.

Date Recorded: 03.21.19


Intro to myCGS

Intro to myCGS

Length: 7:13

Course Summary: Intro to myCGS.

Date Recorded: 03.22.2018

Financial Tools

Financial Tools

Length: 4:03

Course Summary: Financial Tools

Date Recorded: 03.22.2018

Eligibility

Eligibility

Length: 8:07

Course Summary: Eligibility

Date Recorded: 03.22.2018

Messages and Greenmail

Messages and Greenmail

Length: 3:55

Course Summary: Messages and Greenmail.

Date Recorded: 03.22.2018

Evaluation and Management

Navigating The Process: Target, Probe, and Educate (TPE)

Length: 10:12

Course Summary: Target, Probe, and Educate Process overview.

Date Recorded: 04.26.2018

Evaluation and Management

Evaluation & Management Services and Home Health

Length: 10:51

Course Summary: Dr. Neil Sandler, CGS Chief Medical Officer, discusses the Home Health Benefit, which  allows Medicare beneficiaries to receive medically necessary care while remaining in their own homes. 

Date Recorded: 5.21.15

Home Health Notice of Admission

The New 2022 Home Health Notice of Admission (NOA)

Length: 02:58

Course Summary: During this video we’ll introduce you to the Notice of Admission, better known as the NOA. The NOA will replace the Request for Anticipated Payment (RAP), effective on and after January 1, 2022.

Date Recorded: 9.28.21

Medicare  Cost Report e-Filing System Webcast

Medicare Cost Report e-Filing System Webcast

Learn how to use the Medicare Cost Report e-Filing (MCReF) system. Medicare Part A providers can use MCReF to submit cost reports with fiscal years ending on or after December 31, 2017.

View the Medicare Cost Report e-Filing System WebcastExternal Website Video

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