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Top Claim Submission Errors for Home Health Providers: Error U538I

Reason for error: A home health RAP or claim overlaps an existing episode with a different provider number. This error most commonly occurs when a beneficiary elects to transfer from one HHA to another during a 60 day episode and the receiving HHA submits their initial episode RAP/claim using an incorrect source of admission code or condition code 47 is missing.

Claim processing result: Return to Provider (RTP)

How to prevent/resolve:

  • Prior to admission or submitting RAPs/claims to Medicare, access ELGH Page 03 or ELGA Page 04 to review established episodes for beneficiary, which may impact your dates of service.
  • If the beneficiary is transferring to your home health agency:
  • To access contact information for other home health providers, log on to http://www.cms.gov/Research-Statistics-Data-and-Systems/Files-for-Order/CostReports/HHA.htmlExternal Website. Scroll down and click on "HHA ProviderID Information" under the "Downloads" header to access a spreadsheet containing the contact information for HHAs.
  • To indicate a beneficiary has transferred to your HHA, enter a condition code "47" in the first available COND CODES field (FL 18-28) on FISS page 01. See the example in the screenprint below.

screenshot

Additional resources

Updated: 06.22.12

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