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June 15, 2011 - Revised: 05.21.13

HH&H DDE User Access Issues

If you are a J15 Home Health and Hospice provider who currently uses a Direct Data Entry (DDE) function to check eligibility, claims status, or enter or modify claims (ELGA, ELGH, FISS, etc.) and you experience any security issues with that access or need to have your password reset, please email the CGS Security Administration Team at Please include the user ID that is experiencing problems and the first and last name of the user to which that ID is assigned in your email request.

For all GPNet access and password issues, please continue to call the J15 EDI Helpdesk for assistance at 877.299.4500, press option 2.

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