Skip to Main Content

Print | Bookmark | Font Size: + |

Home Health & Hospice Contact Information

Phone/FaxPhone / FAX – Various department phone and fax numbers are available here along with the IVR User Guide, Medicare Beneficiary Identifier (MBI) and Name to Number Converter, and myCGS® Web Portal resources.

Phone / FAXPhone / FAX – Various department phone and fax numbers are available here along with the IVR User Guide, Medicare Beneficiary Identifier (MBI) and Name to Number Converter, and myCGS® Web Portal resources.

Mailing AddressesMailing Addresses – Find a complete list of addresses for you to send general correspondence, appeals, medical review additional development requests, cost reports, refund checks and more.

Mailing AddressesMailing Addresses – Find a complete list of addresses for you to send general correspondence, appeals, medical review additional development requests, cost reports, refund checks and more.

Self Service ToolsSelf-Service Options – Access this complete list of valuable customer service, provider outreach & education website options that can assist you in your daily processes.

Self-Service OptionsSelf-Service Options – Access this complete list of valuable customer service, provider outreach & education website options that can assist you in your daily processes.

CalendarCalendar – Check this calendar to see the Federal Holiday and Provider Contact Center (PCC) training closure schedule.

CalendarCalendar – Check this calendar to see the Federal Holiday and Provider Contact Center (PCC) training closure schedule.

FAQsFAQs – Find answers to the most frequently asked question covering a variety of topics.

FAQsFAQs – Find answers to the most frequently asked question covering a variety of topics.

Education & ResourcesEducation & Resources Options – A direct link to educational resources and materials that will assist with successfully billing home health and hospice Medicare claims.

Education & Resources OptionsEducation & Resources Options – A direct link to educational resources and materials that will assist with successfully billing home health and hospice Medicare claims.

Claims Processing Issues Log (CPIL)Claims Processing Issues Log (CPIL) – Stay informed of system related issues that may affect the processing of your claims.

Claims Processing Issues Log (CPIL)Claims Processing Issues Log (CPIL) – Stay informed of system related issues that may affect the processing of your claims.

Claims Processing Issues Log (CPIL)How Do I…? – Before you call, check for the answers to common questions received by the Provider Contact Center related to appeals, claims, Medicare benefits, myCGS® and more.

How Do I…?How Do I…? – Before you call, check for the answers to common questions received by the Provider Contact Center related to appeals, claims, Medicare benefits, myCGS® and more.

 

Updated: 07.10.19

spacer

26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved