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May 6, 2015 - Updated 07.14.22

myCGS System Requirements

myCGS, our secure online web portal, allows CGS J15 providers to perform a number of functions securely over the web.

To ensure you are able to utilize this FREE self-service option, please update your browsers so that they meet the minimum necessary requirements prior to using myCGS.

myCGS System Requirements

To optimize usability of myCGS, we recommend that users verify their system adheres to the following requirements.

Operating System

  • Windows 10 (latest security patches)
  • Mac OS X 11.x or above

Supported Internet Browsers

  • Microsoft Edge: Version 88.x and above
  • Google Chrome: Version 98.x and above

Recommended Screen Resolution: 1024 x 768

Additional Requirements

  • Adobe Acrobat Reader Version DC or Adobe Acrobat Pro Version DC
  • JavaScript enabled
  • Compatibility view disabled
  • Pop-up blocker disabled
  • Use TLS 1.2 selected in browser settings

Please note: Although myCGS may still be accessible without meeting these requirements, only the options above are supported. Failure to meet these requirements may adversely affect the functionality and layout of myCGS.

For more information on these and other time and cost saving features available through myCGS, please refer to the myCGS User Manual.

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