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March 6, 2018

Coming Soon!

The 2018 MAC Satisfaction Indicator (MSI), a survey administered by the Centers for Medicare & Medicaid Services (CMS), is coming in March. The MSI measures your satisfaction with our processes and service delivery so we can gain valuable insights and determine process improvements. Thanks for your feedback in 2017. We used your feedback to make improvements to our services.

Read about all of our changes in the Process Improvements Based On Your 2017 MSI Survey Feedback! article.

Watch for the survey on our website to participate in the 2018 survey.

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