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March 24, 2017

Submitting Medical Records through esMD: Important Information

If you submit medical records electronically, through the esMD (Electronic Submission of Medical Documentation) gateway, please be aware that CGS is receiving submissions with incorrect FISS DCNs.

  • Correct submission: the DCN, followed by OHA (all alpha characters)
  • Incorrect submission: the DCN, followed by 0HA (zero instead of alpha O)

Submitting a zero instead of alpha O causes claims to suspend and may delay processing.  Please share this information with all staff that submit documentation through esMD.


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