Did You Know? – Direct Data Entry
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- Does CGS offer onsite Direct Data Entry (DDE) training at my facility?
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CGS is generally not able to offer on-site DDE training at a provider's facility. However, you may reference the DDE User Manual or contact the Part A Provider Outreach and Education (POE) department for specific questions at: J15_PartA_Education@cgsadmin.com.
Reviewed 09/22/2021
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- Can we find out if the outpatient therapy cap has been met through the Direct Data Entry system?
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Yes, access the ELGA or HIQA inquiry. Page 01 includes the dollar amount applied toward both the physical therapy (which also includes speech therapy) and occupational therapy cap.
Example:
Patient A has not had any outpatient therapy services billed:
PT APL 0.00 OT APL 0.00Patient B has had some outpatient therapy services billed, but has not reached the PT or OT therapy cap:
PT APL 1174.81 OT APL 1324.45Reviewed 09/22/2021
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- How do I enter more than two modifiers when keying a claim in Direct Data Entry (DDE)?
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Key the first two modifiers on Page 2 of the claim as usual. Press the PF11 key once. On Page 31, tab to the modifiers field, and key any additional modifiers. Press the PF10 key to return to Page 2.
Reviewed 09/22/2021
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- Who should I contact to reset my DDE password?
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Contact the CGS Security Administration Team at 615.660.5444. Please have the following information available before calling:
- User ID
- First and last name of the person assigned to the user ID
- Provider Transaction Access Number (PTAN), if available
- Error message
Note: Change your password every 29 days to avoid your user ID being revoked.
Reviewed 09/22/2021
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