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How do I find Medicare Advantage Plan contact information?

Medicare Advantage Plan contact information can be found by accessing the Centers for Medicare & Medicaid Services (CMS) MA Plan DirectoryExternal website. From the Downloads list, select and open the most recent MA Plan Directory ZIP. CGS suggests that you open the second Excel file. Once open, you can perform a find (Ctrl-F) to find the Plan ID along with the contact information.

MA plan information can also be accessed from the myCGS Web Portal, under the Eligibility Tab, then under Plan Coverage. For additional information, refer to the following myCGS resources.

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